
OpenAI open sources Agentic Commerce Protocol for AI shopping
The Agentic Commerce Protocol (ACP) is an open standard from OpenAI that lets AI handle online shopping tasks like searching products, building carts, and processing payments, while merchants keep control. ACP mainly covers the customer-facing parts of shopping, and leaves things like inventory management to other systems. As of early 2026, adoption appears limited, with only a small number of merchants using ACP checkouts, possibly due to lower conversion rates compared to traditional methods. New standards like Google's Universal Commerce Protocol may increase competition, and it seems likely that multiple protocols will be used instead of just one. Merchants are experimenting with ACP to learn how AI can recommend products, and ongoing changes may affect how AI shopping works in the future.












