AI News & TrendsSalesforce unveils Claudeforce, expands AI agent pricing models
Salesforce is changing how it sells software because of AI agents that can do work without humans logging in. The company now offers several ways to pay, such as by conversation, action, user, or ticket resolution, which may mean seat-based pricing is less important. Salesforce and Anthropic announced Claudeforce, which lets AI agents do tasks in Salesforce, but it is unclear how customers will be charged when outside agents do the work. Research suggests many companies use AI agents and that these tools save time, so buyers might focus more on results and less on user numbers. Salesforce appears to be experimenting with these new models to stay important as work becomes more automated.













