
Lowe's Expands AI with Semantic Layer and Knowledge Graphs
Lowe's is using a semantic layer and knowledge graphs to help its AI agents understand business data better. This setup may help the AI support tools for shopping, sales, and finance by giving them clearer and more connected information. Early signs suggest that customer experience scores and online conversion rates improved after using these tools, but full cost savings or broader impacts are not confirmed yet. Executives say this system could make it easier for different teams to work together, especially during busy times, and the company is being careful about how quickly it expands the technology.













