
AI in Customer Experience: $860 Billion on the Table
Here's the text with the most important phrase in bold markdown: AI is set to revolutionize customer experience, potentially unlocking $860 billion in value for U.S. firms by 2030. By leveraging technologies like sentiment analysis and personalization, companies can dramatically improve customer interactions, reduce churn, and enhance service quality. Pioneering businesses are already seeing significant benefits, with some experiencing faster ticket resolution and more tailored customer su













