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Business & Ethical AI

Pieces on AI’s impact on business processes, ROI, leadership decisions, plus the risks, ethics, and reliability of these technologies.

379 articles • Page 8 of 26

Neuberger Berman: AI Spending Shifts Investor Focus to ROIC

Neuberger Berman: AI Spending Shifts Investor Focus to ROIC

Recent analysis by Neuberger Berman suggests that investors are now focusing more on return on invested capital (ROIC) rather than just return on equity because AI spending raises the stakes for capital efficiency. Companies may need to make sure their AI investments are covered by free cash flow and meet higher standards before going ahead. Experts recommend breaking up AI spending into stages based on actual customer use and tracking clear metrics for adoption and financial impact. There also appears to be a continued reward for companies that keep strong balance sheets and return extra cash to shareholders if AI projects do not show clear benefits. These steps may help finance leaders balance the risks and opportunities of AI in a fast-changing market.

Food Alert: AI-generated evidence triggers fake food safety complaints

Food Alert: AI-generated evidence triggers fake food safety complaints

Experts say there is a growing problem with fake food safety complaints made using AI-generated photos and letters. Current food safety laws rarely cover digital or synthetic evidence, which may let fraudsters trick regulators and hurt businesses. Reports suggest that fake complaints can cause real inspections, damage reputations, and encourage more scams. Experts recommend new rules to label AI-generated evidence, track where files come from, and require online complaint sites to spot fake uploads. These steps may help stop fraud while keeping genuine safety reports possible, though how quickly changes might be adopted is uncertain.

OpenAI Expands Codex into Enterprise Platform with New Features, Costs

OpenAI Expands Codex into Enterprise Platform with New Features, Costs

OpenAI has expanded Codex from a tool just for developers into an enterprise platform with new features like Sites, role-specific plugins, and integrations for app development and workflow automation. These changes may require IT teams to support more types of users and handle more data, and could lead to higher costs due to new subscription-based pricing. Security and compliance monitoring may need to increase because more apps and plugins use sensitive data. Experts suggest that companies set safeguards before renewing contracts, such as price limits and clear service rules. It appears that businesses may also need to decide who is responsible for compliance when using Codex in production.

States subpoena OpenAI over user safety, commercial practices

States subpoena OpenAI over user safety, commercial practices

A group of state attorneys general has sent a subpoena to OpenAI, asking for many internal records about user safety and business practices. The investigation may look at whether OpenAI's products exposed users, especially children and older adults, to misleading information or harm. The subpoena also requests documents about advertising, research on vulnerable groups, and how OpenAI's models behave. It is not clear how many states are involved, and some details remain confidential. OpenAI said it would work with the attorneys general and is taking the concerns seriously. asking for many internal records about user safety and business practices.

2026 Executive Book Lists Highlight AI, Compliance, and Leadership

2026 Executive Book Lists Highlight AI, Compliance, and Leadership

Recent book lists for executives in 2026 show a strong interest in topics like AI, compliance, and leadership. Surveys and roundups suggest that many leaders prefer books that blend practical advice with information about culture, risk, and technology. There appears to be a focus on books about third-party risk, AI governance, and leadership communication, with both technical manuals and narrative-driven books being popular. Some experts suggest that reading both types of books may help teams address both rules and human factors. Sustainability themes also seem to influence many executive book choices.

Dynatrace expands AI Observability with LLM quality metrics

Dynatrace expands AI Observability with LLM quality metrics

Dynatrace is adding new ways to check the quality of large language models (LLMs), not just their speed and uptime. Experts say LLMs may give answers that sound good but can be wrong or biased, so teams now watch extra metrics like accuracy and fairness. The latest advice suggests tracking things like error rates, cost, and answer quality, and connecting these with normal performance data. Quality checks may include human review for risky tasks and scheduled tests to spot problems early. Reports suggest that trust in AI systems may rise when companies combine good monitoring, clear rules, and responsible behavior from leaders.

HR adopts behavioral data for adaptive workforce planning, skill mapping

HR adopts behavioral data for adaptive workforce planning, skill mapping

Companies are starting to use behavioral data from digital work patterns, like clicks and meeting times, to help HR plan for workforce changes. Experts say this may let HR spot skill gaps faster and create more adaptive plans. Early studies and examples suggest using this data can improve staffing, cut costs, and boost internal mobility, but privacy and bias risks remain. Experts recommend clear rules and close legal checks to use this data responsibly. Real-world cases appear to show that, with proper safeguards, behavioral data can help HR respond better to changes from AI.

AI clones split creator economy, generating legal and platform challenges

AI clones split creator economy, generating legal and platform challenges

The creator economy may be divided by the rise of AI clones, with some influencers licensing official digital twins while others find unauthorized copies of their voices or faces online. Legal battles over consent and control of digital likenesses are growing, and courts in different countries have begun to treat voice and image as protected traits. The value of digital twins appears to be increasing as brands pay high prices for approved avatars, and agencies are updating contracts to include digital performance fees. New services are emerging to detect illegal clones and help manage digital identities, and stricter platform rules about consent and disclosure may shape how digital identities are valued in the future.

Distillers cut fossil fuel demand 49%-66% with waste valorization

Distillers cut fossil fuel demand 49%-66% with waste valorization

A study suggests that distilleries can cut fossil fuel use by 49%-66% by using waste for energy, though some may only reach 13%-17% savings. Some brands, like Aspen Vodka and Mutiny Island Vodka, claim to reduce carbon and waste, but it is not clear if these results are the same everywhere. Efforts to use less packaging, run on renewable energy, or reach carbon neutrality appear to help, but verification and cost remain challenges. Data shows that distillation is a big source of emissions, and even a 10% cut in energy use is seen as meaningful. Regulators and costs may limit how quickly small producers can adopt these changes.

FDA Expands AI Toolkit With Elsa 4.0, Changes Pharma Audits

FDA Expands AI Toolkit With Elsa 4.0, Changes Pharma Audits

The FDA has introduced and expanded its AI tool called Elsa, which now helps staff read, write, summarize documents, and identify important inspection targets. Elsa 4.0, combined with the HALO data platform, may support more advanced tasks like custom analysis and reviewing inspection data. The FDA appears to be using AI for faster, pattern-based inspections, and companies are advised to prepare by tracking their AI systems, monitoring for issues, and keeping good documentation. Organizations might need to continuously update their controls and evidence to match the FDA's new AI-driven approach. This shift suggests that AI could make inspections faster and require companies to be ready at all times.

HR adopts behavioral data for AI workforce planning, skill mapping

HR adopts behavioral data for AI workforce planning, skill mapping

HR teams may start using behavioral data - like digital footprints from daily work - to plan for AI changes and skill needs by 2026. Early evidence from companies like IBM and Walmart suggests this data can help map real skills and make staffing decisions more accurate. Experts warn that strong rules and employee trust are needed to use this data safely, such as clear policies and human review for important choices. Personalized learning and reskilling may happen more often, but questions about fairness and privacy still remain. Ethical safeguards appear to be essential for these new HR practices to work well.

Visa Partners OpenAI To Enable AI Agent Payments in ChatGPT

Visa Partners OpenAI To Enable AI Agent Payments in ChatGPT

Visa and OpenAI are working together to let ChatGPT agents help people shop and pay for things using Visa's payment system, but users will still need to approve each purchase. The project is a pilot, not a full launch, and aims to test if chat-based shopping can be easy and safe. Visa will use its normal fraud checks, but there may still be new risks, and experts warn about possible problems with security and fraud. Other companies like Mastercard, PayPal, and Google are also developing similar ways for AI agents to handle payments. There is no public release date, and more testing is expected before this service is widely available.

Anthropic Fable 5 Data Policy Raises NDA, Compliance Concerns

Anthropic Fable 5 Data Policy Raises NDA, Compliance Concerns

Anthropic's Fable 5 may store all user prompts and outputs for 30 days, with no option for zero-data-retention for enterprise users. This policy appears to apply across various platforms and is meant for trust and safety, not for training the model. Some companies, like Microsoft, may have limited employee use of Fable 5 because the policy might not match their data standards. Sensitive data may remain on Anthropic's servers even if deleted by users, and flagged content can be stored for up to two years. Organizations relying on strict confidentiality agreements may need to pause using Fable 5 until they reassess the risks.

OpenAI and Visa Partner to Embed Payments in AI Agents

OpenAI and Visa Partner to Embed Payments in AI Agents

OpenAI and Visa have announced plans to work together so AI agents may be able to make payments using Visa's system. The companies describe this as a secure and controlled experiment, not a full launch. Users might control payments with spending limits and approval steps, but the project appears to still be in the development stage. Experts warn there may be risks around fraud and who is responsible if something goes wrong. No launch date or locations have been confirmed yet.

New AI Regulations Threaten Competition, Favor Large Firms

New AI Regulations Threaten Competition, Favor Large Firms

New AI rules may make it harder for small companies to compete because testing and certification can be expensive. Research suggests that strict entry rules often lead to fewer competitors and help large companies stay ahead. Experts suggest that to keep markets open, rules should match the level of risk, be clear, and allow one test to count in many places. Some believe it is possible to make AI both safe and fair, but this will require rules that can be updated as things change.