Business & Ethical AI
Pieces on AI’s impact on business processes, ROI, leadership decisions, plus the risks, ethics, and reliability of these technologies.
Navigating the GenAI Frontier: Managing Enterprise Risks in 2025
Generative AI is booming in 2025, but it's bringing big risks for companies, like employees using secret AI tools, sensitive...
The ACE Rule: Redefining CX Ownership for Enterprise Growth
The ACE Rule makes every employee an "Acting Chief of Experience" by focusing on three things: act quickly on realtime...
From Static Docs to Living APIs: Patrick Bosek’s Blueprint for Enterprise Content-as-a-Service
Patrick Bosek's blueprint helps big companies turn their old, static documents into smart, reusable content using APIs. By breaking information...
No AI Without IA: How Regulated Enterprises Can Scale AI Safely and Intelligently
The text highlights that for companies in regulated industries to use AI safely, they must have strong information architecture (IA)...
Beyond Surveillance: How Mall of America’s AI-Powered Data Drives Retail Transformation
Mall of America uses AI to make shopping shopping safer, smoother, and smarter. Cameras and smart software help count cars,...
Beyond Traditional Metrics: Quantifying Trust, Accuracy, and Quality in Enterprise Generative AI
Enterprise AI chatbots now use smart ways to measure trust, accuracy, and quality. They track how sure the AI is...
AI as Strategy: The Asset Management Imperative
Asset management firms that make AI a central strategy are pulling ahead by cutting costs, speeding up operations, and building...
Legacy Brands, Gen Z, and the AI/AR Revolution: Winning the Next Generation
Legacy brands in India are using AI and AR to connect with Gen Z in fun and creative ways. They...
Agentic AI: From Pilot to Production – Transforming Financial Compliance in 2025
In 2025, agentic AI is transforming financial compliance by using smart digital agents that can spot, investigate, and report financial...
Truth & Trust: The New Imperatives for Enterprise AI in 2025
In 2025, enterprise AI chatbots must focus on telling the truth, being accurate, and earning users' trust. Old ways of...
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