Agentic AI in the Enterprise: Salesforce’s Vision for Automated, Intelligent Workforces
Salesforce is pioneering multiagent AI systems that work like intelligent digital teams across different business departments. Their approach focuses on creating small, specialized AI models that can collaborate and execute complex tasks while maintaining strong ethical guidelines. These AI agents are designed to amplify human productivity, reasoning strategically and working together like an orchestra to handle everything from marketing to compliance. The vision is not about replacing humans, but creating digital colleagues that can support and enhance workplace efficiency. Salesforce believes these AI systems will become strategic enterprise tools by 2025, transforming how organizations approach automation and intelligent work.